It's another story about an airline taking away a customer's pre-booked seat and giving it to someone else - only this time, the victim is one of the most divisive figures in American politics.
Conservative pundit/provocateur Ann Coulter, famous for her blisteringly offensive rants against Democrats, immigrants, people of color and the LGBTQ community, flew into a Twitter rage on Saturday when Delta Airlines allegedly removed her from the extra-room seat she'd paid for in advance and gave it to another woman.
Coulter photographed the other passenger and broadcast the picture to her 1.6 million followers while tearing into Delta, demanding an explanation and even accusing the airline of disabling their wifi so she couldn't tweet about it.
Just when you think it's safe to fly them again, the worst airline in America is STILL: @Delta— Ann Coulter (@AnnCoulter) July 15, 2017
Hey @Delta, you mind telling me why it was an "emergency" to move someone else into the seat I had carefully chosen in advance and booked?— Ann Coulter (@AnnCoulter) July 15, 2017
Also, @Delta, your wifi doesn't work -- probably to prevent passengers from tweeting from the plane about how they're being treated.— Ann Coulter (@AnnCoulter) July 15, 2017
Her rant extended into Sunday, when she compared Delta flight attendants and gate agents to prison guards, Stasi policemen and Nurse Ratchet from "One Flew Over the Cuckoo's Nest." She also implied that the "dachshund-legged" passenger that took her seat, who appears to be a woman of color in the photograph, was an immigrant.
Hey @Delta, if it was so important for the dachshund-legged woman to take my seat, she should have BOOKED THE SEAT IN ADVANCE. Like I did.— Ann Coulter (@AnnCoulter) July 16, 2017
Delta tweeted an initial apology to Coulter, saying they "understand how this must be extremely frustrating."
I understand how this must be extremely frustrating, Ann. I'd like to extend my sincere apology. (cont.) *HJB— Delta (@Delta) July 16, 2017
Meanwhile, a Delta spokesperson told BuzzFeed News that they were reaching out to Coulter about the complaint, but also said, “It appears her new seat was in the same row, just not the exact seat she had selected.”
Delta later tweeted Coulter that they would refund her $30 for the inconvenience, but that her comments about the passenger and Delta employees were "unacceptable and unnecessary."
@AnnCoulter We're sorry you did not receive the preferred seat you paid for and will refund your $30. (cont.)— Delta (@Delta) July 16, 2017
@AnnCoulter Additionally, your insults about our other customers and employees are unacceptable and unnecessary.— Delta (@Delta) July 16, 2017
The controversy was comedy gold for Coulter's critics, with a few of them finding humor in the fact that she doesn't appear to fly first class.
maybe because emergency exit seats need to be occupied by people who will actually help other people?— Caroline Feraday (@CarolineFeraday) July 16, 2017
Ann Coulter flies coach— roxane gay (@rgay) July 16, 2017
Ann Coulter="Blacks need to get over their victim mentality"— Tariq Nasheed (@tariqnasheed) July 16, 2017
Ann Coulter has to change seats on Delta="Oh my God, I'm being victimized!"
Ann Coulter tweeted at delta 10 times yesterday, relieving the rest of us from our snowflake status— The Dogfather (@matt___nelson) July 16, 2017
Delta may want to thank Ann Coulter for single-handedly getting even more people to want to fly them, out of spite and sympathy— Robert Elisberg (@relisberg) July 16, 2017
What's wrong with you @Delta? I read what happened to Ann Coulter & that was so wrong. You could have at least dragged her down the aisle.— DandiLioness (@DandiLioness) July 16, 2017
Isn't Ann Coulter accustomed to uncomfortable flight seating since she usually travels on a broomstick?— Adam Best (@adamcbest) July 16, 2017
I was hoping Delta moved Ann Coulter to the wing.— Gary Janetti (@GaryJanetti) July 16, 2017
UNSPOKEN TRANSIT RULE: Please give up your seat for the elderly or pregnant. Please take the seat if it's Ann Coulter.— Aparna Nancherla (@aparnapkin) July 16, 2017
Ann Coulter revealing she flies steerage is my favorite thing today.— Helen Kennedy (@HelenKennedy) July 16, 2017
Friends, I speak to you now of a paradise where your brow is soothed and your spirit calm, for here we do not pay attention to Ann Coulter.— Craig Mazin (@clmazin) July 16, 2017